FAQ
Answer common questions about your products and policies.
1. What products does your store offer?
At Little Tao, we offer a wide range of products that promote a healthier, happier, and better life. From our popular Handheld Misting Fan to other portable and convenient solutions, we have everything you need to stay cool and refreshed on the go.
2. How can I stay cool with your Handheld Misting Fan?
Our Handheld Misting Fan is the perfect companion for beating the heat. Simply fill the water tank, turn it on, and enjoy a refreshing mist of cool air. It's portable, lightweight, and easy to use, making it ideal for outdoor activities, travel, and hot summer days.
3. Can I use the Handheld Misting Fan without water?
While the Handheld Misting Fan can be used without water, we highly recommend filling the water tank for the best cooling experience. The misting function adds an extra level of refreshment and helps to keep you cool for longer periods.
4. Are your products suitable for all ages?
Yes, our products are suitable for all ages. Whether you're a kid, a teenager, an adult, or a senior, our products are designed to provide comfort and convenience for everyone. Stay cool and refreshed no matter your age!
5. How long does the battery last on the Handheld Misting Fan?
The battery life of our Handheld Misting Fan depends on the usage and settings. On average, the battery can last for several hours of continuous use. It's always a good idea to fully charge the fan before heading out to ensure you have enough power to stay cool throughout the day.
6. Can I use the Handheld Misting Fan indoors?
Absolutely! While our Handheld Misting Fan is great for outdoor use, it can also be used indoors. Whether you're working at your desk, lounging on the couch, or cooking in the kitchen, the misting function provides a refreshing breeze to keep you comfortable.
7. Do you offer international shipping?
Yes, we offer international shipping to select countries. During the checkout process, you'll be able to see if your country is eligible for shipping. Please note that international shipping may have additional fees and longer delivery times.
8. What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please contact our customer support within 30 days of receiving your product. We'll be happy to assist you with returns, exchanges, or refunds.
9. How can I contact your customer support?
Our customer support team is here to help! You can reach us by sending an email to support@littletao.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.
10. Can I find your products in physical stores?
Currently, our products are only available for purchase through our online store. We do not have physical retail locations. By operating exclusively online, we're able to offer competitive prices and deliver our products directly to your doorstep.